Frequently Asked Questions
Everything you need to know about your journey to radiance.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the item is in its original packaging.
Are your products cruelty-free and ethically sourced?
Absolutely. Nourish & Shine is committed to ethical practices. All of our products are 100% cruelty-free and we work exclusively with suppliers who meet our high standards for sustainability.
Do you offer international shipping?
Yes, we currently ship to over 20 countries. International delivery times vary by location but generally take between 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.